Successful projects: Italia Comfidi

Who is Italia Comfidi?

We have worked with Comfidi, a company that supports companies for access to credit, growth and development. The company has about 400 employees and has contacted us withneed to migrate corporate mailboxes to improve collaboration between users.

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The customer's requests and needs 

To have a more advanced and easily manageable e-mail solution, to be able to take advantage of document software for collaboration, to have advanced software for conferences, to increase security, to improve the way employees work so as to increase their productivity. These are the main requests that were made to us before starting the project.

In addition, the Linux-based Onpremise server that the company was using was difficult to manage and required specific knowledge. Based on physical hardware, it placed great limits in terms of resources and costs, often excessive, for its maintenance.

Another need: to have a document system capable of allowing and encouraging collaboration between employees. Being also based on physical machines, it had performance limitations as well as space.

Finally, the company needed conferencing software that would allow structured communications and not just voice and video calls.

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Implemented IT solutions

After analyzing the current situation, we proposed a suite of products that could meet all the required needs. The proposed solution was the platform Microsoft 365 which offers companies different products within the same license.

We started from an initial analysis useful to understand in detail the characteristics of their systems and what path to take to migrate all the data to the new platform. Once the method has been identified, we have carried out asystem analysis to be able to create a detailed migration plan in all its parts and documented.

Proposed the plan to the customer, we planned together some test migrations to understand if everything worked as expected. Given the success of the tests, we started the mailbox migrations in blocks of users, to generate the least possible impact and to give the customer the time necessary to make changes to the user's devices.

In parallel, we have been working on the security and ease of management, making user devices import to the cloud and making users log in to PCs with the same credentials they used for e-mail. In this way, the user, logging in to the PC, already had access to all the resources and was already in contact with all the other colleagues.

For information management, we have configured OneDrive services for personal documents and SharePoint for corporate ones, providing the customer with all the necessary instructions to proceed independently with the movement of data. We then prepared and configured for all users the Teams communication and collaboration software, which allows users to stay in touch by having within the same tool all the company data accessible, shareable and with concurrent access for better collaboration and productivity.

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Results obtained

The benefits obtained by the company are obvious:

• The centralized management of all products on a single portal,
• onboarding and offboarding immediate users,
• quick access to business resources,
• an low learning curve for administrative activities
• efficiency, collaboration and security.

In addition, the ability to add and remove licenses of different types helps to optimize costs. The elimination of the need for multiple servers for the same activities has made it possible to reduce on-premise resources, paving the way for the future migration to the cloud of the few services that are still local.